Accounts, files and plans
Can I try FileUSB free?
5 GB · 30 days free The current offer is read from the current plan list. No card is required to register. Review the expiry conditions before uploading anything important.
What happens when the free period ends?
At the end of the 30-day 5 GB free offer, your account and files are permanently deleted unless a paid plan is active. Download your files or complete a paid-plan request before expiry.
How do I verify my email?
Enter the verification code sent to your registered address. If it takes a few minutes, check Spam or Junk and use resend after the screen’s waiting period. Keep the code private and use the most recent message.
Does reporting payment activate storage?
No. Create an application, follow your private bank instructions and report the payment. The administrator must check the bank payment before activating the correct plan and quota. Confirm the updated dates in your panel.
Why choose a paid plan?
To continue beyond the free offer and use your chosen quota during the paid period. Compare space for photos, videos and documents, browser access, sharing, FileDrop and Windows sync against your needs. A paid plan is not an independent backup.
What can I upload?
Supported photos, videos, documents and archives, subject to type, size, security and quota limits. Fitting within quota does not override a per-file or transfer limit. Read the upload message if a file is rejected.
Can I recover a deleted file?
You can restore a file while it is still retained in Trash under the applicable rules. Do not assume recovery remains possible after permanent deletion or account expiry. Keep an independent copy of important files.
Does a share recipient need an account?
No. The recipient opens the shared resource through its link. If you chose a password they must enter it; an unprotected link does not ask for one. Closing a link does not remove files they already downloaded.
How is FileDrop different?
A sharing link sends your existing content to someone. FileDrop lets someone upload to a folder you selected without listing your other files. Incoming uploads use your space. Close the link after collection is complete.
Which device applications are available?
Windows sync is available through the official client linked in My Devices. Android, iPhone and macOS applications are Coming soon. You can use the web panel on those devices; that is different from automatic background photo upload.
What if I lose a connected computer?
Revoke that device’s access from My Devices. Give each computer its own access credentials. Revocation prevents future connections; it does not remotely delete copies already stored on the lost computer.
Can I pay by card or find the IBAN here?
No card payment is offered and bank account details are not public. A verified customer with a pending order receives private instructions. For order or invoicing questions, contact support before paying.
I forgot my password. What should I do?
Use the password reset option on the sign-in screen with your registered email. Check Spam or Junk if the message is delayed. Never share the reset link or password with support or another person.